We are a small team and we answer every message ourselves — usually within one business day.
Use the Exit button or Live location in the app, or call your local emergency number (112 in Ukraine, Poland, Italy and Germany; 999 in the UK). You can report a person from the app at any time; reports are reviewed by a human within 24 hours.
Email support@budmo.app with the phone number or email you signed up with. Seat deposits convert to venue credit when you check in; if a venue could not seat you, the deposit is refunded automatically within 5 business days.
privacy@budmo.app — access, correction, export and account deletion requests.